Terms & Conditions
Tours
Terms
Paddlewheeler Creole Queen Cruises
- Reservations are required for all cruises - Historic Battlefield Cruise, Dinner Jazz Cruise, Jazz Cruise, Mother's Day Brunch, Hoppin' Down the River, 4th of July Cruise, Thanksgiving Dinner Cruise, Cajun Tea with Papa Noel Cruise, Christmas Eve Cruise, and the New Year's Eve Fireworks Cruise.
- Call for discounted group rates.
- Please mention any infants when booking.
- PET POLICY: We do not allow pets onboard. However, certified Service Animals as defined by the ADA are always welcome. Although it is not required, as a courtesy we recommend notifying us at least 24-hours in advance that you will be bringing a Service Animal aboard.
- No outside food or beverages are allowed onboard. For specific food allergies, questions, or requests please call 504-529-4567 at least 24-hours prior to your cruise.
- All reservations must be prepaid by credit card and are subject to availability.
- Any cancellation requires 24-hours notice for full refund. Tickets are non-transferable.
- After finishing your transaction, please print out your receipt/confirmation email as your ticket.
- Cruise times may be altered or canceled due to inclement weather and safety concerns.
Jean Lafitte Swamp and Airboat Tours
- All reservations must be pre-paid by credit card and are subject to availability.
- Any cancellation requires 24-hours notice for full refund.
- After finishing your transaction, please print out your receipt/confirmation email as your ticket for the tour.
- Please mention any infants when booking.
- If you book less than 24-hours in advance, please call (504) 689-4186 for availability.
- Cruise times may be altered or canceled due to inclement weather and safety concerns.
Haunted History Ghost Tour and Voodoo Tour
- All reservations must be pre-paid by credit card and are subject to availability.
- All Haunted History Tours run rain or shine.
- Any cancellation requires 24-hours notice for full refund.
- If you book less than 24-hours in advance, please call (504) 529-4567 for availability.
- Please arrive 30 minutes prior to departure time at Rev. Zombie's Voodoo Shop, 723 St. Peter Street, between Bourbon & Royal Streets, across from Pat O'Brien's Bar and Preservation Hall.
Haunted History Vampire Tour
- All reservations must be pre-paid by credit card and are subject to availability.
- All Haunted History Tours run rain or shine.
- Any cancellation requires 24-hours notice for full refund.
- If you book less than 24-hours in advance, please call (504) 529-4567 for availability.
- Please arrive 20 minutes prior to departure time in front of the gates of Jackson Square. This is located at Chartres Street between St. Ann & St. Peter Streets directly in front of St. Louis Cathedral.
Hop On Hop Off City Sightseeing Bus
- All reservations must be pre-paid by credit card and are subject to availability.
- Any cancellation requires 24-hours notice for full refund.
- If you book less than 24-hours in advance, please call (504) 529-4567 for availability.
- We do not allow pets on the buses. However, certified Service Animals as defined by the ADA are always welcome.
- No outside food is allowed on tour. Beverages are allowed as long as they are in a container with a lid. No glass of any kind is allowed on the bus.
Plantation Tours
- All reservations must be pre-paid by credit card and are subject to availability.
- Please mention any infants when booking.
- Any cancellation requires 36-hours notice for full refund.
- If you book less than 36-hours in advance, please call (504) 529-4567 for availability.
- All tours are subject to change due to traffic conditions or inclement weather.
- No outside food is allowed on tour. Beverages are allowed as long as they are in a container with a lid. No glass of any kind is allowed on the bus.
New Orleans City Bus Tour
- All reservations must be pre-paid by credit card and are subject to availability.
- Please mention any infants when booking.
- Any cancellation requires 36-hours notice for full refund.
- If you book less than 36-hours in advance, please call (504) 529-4567 for availability.
- All tours are subject to change due to traffic conditions or inclement weather.
- No outside food is allowed on tour. Beverages are allowed as long as they are in a container with a lid. No glass of any kind is allowed on the bus.
City Walking Tours
- Applies to French Quarter Walking Tour, Garden District Walking Tour, and St. Louis Cemetery No. 1 Walking Tour.
- All reservations must be pre-paid by credit card and are subject to availability.
- Any cancellation requires 24-hours notice for full refund.
- All tours are subject to change due to traffic conditions or inclement weather.
Airport Shuttle New Orleans
- First three bags per passenger are free.
- Travelers must provide their own car seats or booster seats. Airport Shuttle does not provide these items.
- If Wheelchair Accessible Service is needed please call our Reservations department at 866-596-2699 for assistance.
- All departure reservations must be reserved no later than 24-hours prior to your flight in order to ensure a timely arrival to the airport.
$5 Off Boca Ticket Discount Restrictions
Discounts are only applied to Adult passenger tickets and cannot be used in conjunction with any other promotion or discount. $5 Off Boca Discount is available only on the following tours and attractions: Paddlewheeler Creole Queen Jazz Cruise, Paddlewheeler Creole Queen Jazz Cruise with dinner, Paddlewheeler Creole Queen Historic Cruise, Paddlewheeler Creole Queen Historic Cruise with lunch, Jean Lafitte Traditional Swamp Tour, Jean Lafitte Traditional Swamp Tour with lunch.
