Ask the Captain (FAQ)

From where does the boat depart?

The Creole Queen departs from the Riverwalk Canal Street dock near the Hilton Hotel. Get Directions.

Are there any age requirements?

Anyone, any age may cruise on our boats.

Are you handicap accessible?

Yes, the Creole Queen has a mechanical lift. We have wheelchair compatible accessibility.

How early should I arrive for my cruise?

You may pick up your tickets anytime before the cruise time. We generally board the vessel one half-hour to one hour prior to cruising.

Do you cruise in bad weather?

Most of the time, yes. The boat is fully enclosed and climate-controlled for your comfort. If for at any reason the boat does not sail, the cruise will be held dockside.

What should I wear?

For evening cruises, appropriate attire is casual to dressy. Afternoon cruises are generally more relaxed, and casual attire is fine.

What kind of food is served?

Our Dinner Jazz Cruise features a Creole buffet starting at 7:30pm daily.

What type of entertainment is offered?

Live Jazz band plays for our daily Dinner Jazz Cruise.

How is seating arranged on board?

Our boats feature community-style seating, with the majority of tables accommodating four to eight people. Please understand we cannot guarantee specific seating on the deck.

Are there smoking and non-smoking sections?

All interior areas of our boat are non-smoking. Passengers who enjoy smoking may do so on the outdoor observation decks.